Technical Accessibility Statement

KPSN is committed to making its website(s) and mobile application(s) accessible, in accordance with The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 No.852.
 
This accessibility statement applies to all website, mobile applications and relevant digital content that KPSN own that fall within the remit of the above mentioned legislation and the Equality Act 2010 as appropriate.

 

Compliance Status

This website is partially compliant with The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 No.852 due to the non-compliance(s) listed in our Known issues page.
 
For a list of our remedial action areas and exempt content please see our Known issues page.

 

Non-Accessible Content

We strive to achieve and maintain WCAG 2.1 AA standards, but;

  1. it is not always possible for all our content to be accessible. This could be due to a range of reasons. Where content is likely to create a barrier we’ll warn users and signpost alternatives – see our Known issues page for more details.
  2. some content may slip through the net. If we’ve failed to identify a barrier, please tell us.

 

Preperation of this Accessibility Statement

This statement was prepared on 25/03/2019
 
This statement was prepared by KPSN’s Digital Accessibility Compliance Lead (who is the relevant officer for digital inclusion and accessibility of all Kent websites, mobile applications and relevant digital content).
 
The declaration made in this statement as regards to compliance with The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 No.852 are accurate and based on an actual evaluation of the website’s compliance with the Web Content Accessibility Guidelines 2.1 (WCAG) to the AA standard required within the regulations.
 
This was achieved through a self assessment process. For information on KPSN’s auditing process and to see how our checks align with the WCAG 2.1 AA please contact us.
 
The statement was last reviewed on 25/03/2019

 

Feedback and Contact Information

Please let us know if you have any problems; be as specific and detailed as you can. Please also tell us what you like and find useful.
You can contact us using our contact us page or by email at kpsn@kent.gov.uk
 
The World Wide Web Consortium (W3C) has useful tips on contacting organisations about inaccessible websites.
 
When you contact us by email or phone there is a process in place that will acknowledge your contact, tell you who is dealing with it and give you a timescale by which you can expect a reply.

 

Enforcement Procedure

If you’ve reported a problem with our website or asked for an alternative format but you are not happy with our response, you can use our complaints process to register your difficulty. This helps us improve our systems.

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